Cookie Policy

What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. We use cookies in order to make our website work and work efficiently, as well as to collect information on the use of the website.

You can set your browser to accept all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Processing of personal data using cookies

Our use of cookies may result in the processing of personal data, and we therefore recommend that you also read our Privacy Policy, which describes our processing of personal data and your rights.

What are cookies used for?

Preference cookies: These cookies allow the website to remember information that changes the way the you use the site.

Some cookies are strictly necessary: These cookies are essential for you to browse the website and use its features, such as accessing secure areas of the site. The website cannot function properly without these cookies
Analytics cookies: These cookies collect information that is used to help us understand how the website is being used, and whether functionality can be improved.
We also use cookies to target our ads to you on other websites. Overall, cookies are thus used as part of our service to display content that is as relevant as possible for you.

What types of cookies are there?

Cookies can be either permanent cookies or session cookies. A permanent cookie consists of a text file sent by a web server to a web browser stored by the browser and remains valid until the expiry date is set (unless the user has deleted it before the expiration date).

A session cookie, on the other hand, expires at the end of the user session when the web browser is closed. The purpose of using the various cookies is described below.

Browser controls

You can use your web browser to:

  • delete all cookies;
  • block all cookies;
  • allow all cookies;
  • block ‘third-party’ cookies (i.e. cookies set by online services other than the one you are visiting);
  • clear all cookies when you close the browser;
  • open a ‘private browsing’ / ‘incognito’ session, which allows you to browse the web without recording your browsing history or storing local data such as cookies (you should however be aware of the limitations of this feature in a privacy context); and
  • install add-ons and plugins that extend browser functionality.

Where to find information about controlling cookies

To opt out of being tracked by Google Analytics across all websites, visit

How long are cookies stored?

The length of time cookies are stored on your device varies. The time is calculated from the last time you were on the website. After expiration, cookies will be automatically deleted.

Remember: If you use several Internet browsers, you must manage cookies in all of them.

Do you have questions?

If you have comments or questions in connection with our information and / or processing of personal information, you are welcome to contact or telephone Debbie on 0116 283 2240

Changes in cookie policy

This cookie policy is subject to change at any time. You can always find the latest version of our Cookie Policy on our website.

Below is a list of the cookies enabled on our site:











A cookie used to remember the last page you visited, allowing the site to offer a more seamless browsing experience when you return.







These cookies allow the website to identify distinct visitors, to store items added to a basket or other form mechanism within a session.


1 year





These cookies allow the website to identify distinct visitors, to store items added to a basket or other form mechanism within a session.


1 year





These cookies allow the website to identify distinct visitors, to store items added to the basket or other form mechanism within a session.







This is the default cookie that the website makes when the user visits the website. It is necessary for the website to work as it does things like remembers items in the basket etc.







Google Analytics sets this cookie to store and count page views.


1 year 1 month 4 days





Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors.


1 year 1 month 4 days





Facebook sets this cookie to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising after visiting the website.


3 months






Google Analytics sets this cookie to store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously.


1 day






Google Analytics sets this cookie to store a unique user ID.


1 minute






Tawk set this cookie to allow the website to recognise the visitor in order to optimize the chat-box functionality.






TawkConnectionTime, a live chat functionality, sets this cookie. For improved service, this cookie helps remember users so that previous chats can be linked together.






Date: 29/11/23